When pandemic pandemonium erupted in 2019, for many panic ensued, followed in short order by paralysis and despair. Not James Burstall. After a deep breath and short period of reflection, he swung into action, armed with a powerful strategy developed during the 2008 financial crisis. Using this ‘Flexible Method’, his company not only became the first TV company to return to filming but took care its people thrived. This hands-on, how-to book shows exactly how James and his team did that, with profound and actionable lessons for us all.